I am on a trip and I have symptoms. I would like to see a doctor. I have the COVID-19 Rider on my policy. Can I go to the nearest hospital or must I still call Emergency Assistance before going anywhere?

Regardless of the medical situation, you must always contact Emergency Assistance prior to consultation and treatment. Assistance service is included in your travel medical insurance and its role is to steer you to the appropriate facility, confirm to them that you have coverage, and enforce that only the health care necessary at that moment be given to you. (We remind you that travel medical insurance covers you in the event of a medical emergency. See the definition of “Emergency” in your booklet.)