Claims

If you are on a trip and require medical, please call our Emergency Assistance services.

It is only during and after an emergency situation that you can fully appreciate your travel insurance and the efficiency of the insurer’s customer service. Read a few Testimonials from satisfied customers to find out what they thought of our service.

Feel free to call our Claims services if you have any questions: 1-877-344-8398.

Select your situation:

I am covered by an individual protection

I wish to submit a claim for
medical expenses

I wish to submit a claim for

Trip Cancellation or Interruption, Baggage and Personal Effects, Accidental Death and Dismemberment

I am covered by a group plan

I wish to submit a claim for
medical expenses

I wish to submit a claim for

Trip Cancellation or Interruption, Baggage and Personal Effects

FAQs from travellers just like you

Why must I fill out my Government Health Insurance form?

Your travel medical insurance reimburses expenses in excess of any coverage your Government Health Insurance provides. To save you time and procedures, we will ask for the refund, but we need your consent.

How long do I have to send back my completed claim form?

You have 90 days following your return to Canada to send us the completed claim form.

Claims

Select your situation:

I am covered by an individual protection

I wish to submit a claim for medical expenses

I wish to submit a claim for

I am covered by a group plan

I wish to submit a claim for medical expenses

I wish to submit a claim for

FAQs from travellers just like you

I wish to submit a claim for
medical expenses

I wish to submit a claim for
medical expenses