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Head Office and Customer Service

247 Thibeau Boulevard
Trois-Rivières (Quebec) G8T 6X9

Toll free: 1-877-344-8398
Fax: 1-819-377-6069

Email: info@tourmed.ca

Business Hours

Monday to Friday: From 8:30 am to 5:30 pm (Eastern)

Emergency Assistance 24/7

If you are on a trip and require emergency medical assistance, call Tour+Med Assistance.

Take note that policies cannot be modified, purchased or cancelled by sending an email or leaving a message. To get a quote or to modify your policy in any way, you may connect to the Client Portal, or speak with a representative.

Request a call back

Assistance médicale d'urgence en voyage

Une équipe bilingue disponible 24 / 7
de partout dans le monde!

E.U. et Canada :

1 844 820-6588

Ailleurs :

001 888 820-6588

Frais virés :

001 819 377-2241

Emergency medical assistance

A bilingual team available 24 / 7,
anywhere around the world!

E.U. and Canada:

1 844 820-6588

Elsewhere:

001 888 820-6588

Collect:

001 819 377-2241

Holiday celebrations

Our employees’ wellbeing is important to us.

Please note that our offices will exceptionally close at 4:30 p.m. on November 28 for a holiday activity.

Thank you for your understanding.

For a last-minute purchase, check out our online quoting tool.

To extend your policy, connect to the Client Portal.

If you are on a trip and require Emergency Medical Assistance, click the link below. This service remains available 24/7.

Contact Emergency Medical Assistance

Holiday Thanksgiving, October 13th

Please note that our offices will be closed on Monday, October 13th for Thanksgiving.

For a last-minute purchase, check out our online quoting tool.

To extend your policy, connect to the Client Portal.

If you are on a trip and require Emergency Medical Assistance, click the link below. This service remains available 24/7.

Contact Emergency Medical Assistance

Offices closed on Canada Day

Please note our offices will be closed on Wednesday, July 1st.

For a last-minute purchase, check out our online quoting tool.

To extend your policy, connect to the Client Portal.

If you are on a trip and require Emergency Medical Assistance, click the link below. This service remains available 24/7.

Thank you for your understanding.

Contact Emergency Medical Assistance

Offices closed on Quebec National Holiday

Please note our offices will be closed on Wednesday, June 24th .

For a last-minute purchase, check out our online quoting tool.

To extend your policy, connect to the Client Portal.

If you are on a trip and require Emergency Medical Assistance, click the link below. This service remains available 24/7.

Thank you for your understanding.

Contact Emergency Medical Assistance

Offices closed on Wednesday, June 13th.

Our employees’ wellbeing is important to us.

Please note our offices will be closed on June 13th, to allow for a team activity.

For a last-minute purchase, check out our online quoting tool.

To extend your policy, connect to the Client Portal.

If you are on a trip and require Emergency Medical Assistance, click the link below. This service remains available 24/7.

Thank you for your understanding.

Contact Emergency Medical Assistance

Holiday September 1st

Please note that our offices will be closed on Monday, September 1st for Labour Day.

For a last-minute purchase, check out our online quoting tool.

To extend your policy, connect to the Client Portal.

If you are on a trip and require Emergency Medical Assistance, click the link below. This service remains available 24/7.

Contact Emergency Medical Assistance

Offices closed at noon on Wednesday, May 28th.

Our employees’ wellbeing is important to us.

Please note our offices will close at 11:00 on May 28th, to allow for a team activity.

Thank you for your understanding.

For a last-minute purchase, check out our online quoting tool.

To extend your policy, connect to the Client Portal.

If you are on a trip and require Emergency Medical Assistance, click the link below. This service remains available 24/7.

Contact Emergency Medical Assistance

Offices closed on Monday, May 18 – Happy holiday!

Please note that our offices will be closed on Monday, May 18, 2026, for Victoria Day.

For a last-minute purchase, check out our online quoting tool.

To extend your policy, connect to the Client Portal.

If you are on a trip and require Emergency Medical Assistance, click the link below. This service remains available 24/7.

Contact Emergency Medical Assistance

Happy Holidays

Our administrative offices will be open from 8:30 a.m. to 12:00 p.m. on Dec. 24th and 31st, and will be closed on Dec. 25th and 26th, as well as Jan. 1st and 2nd inclusive.

For a last-minute purchase, check out our online quoting tool.

To extend your policy, connect to the Client Portal.

If you are on a trip and require Emergency Medical Assistance, click the link below. This service remains available 24/7.

Contact Emergency Medical Assistance

Request a call back

Offices closed on Friday, April 3 – Happy holiday!

Please note that our offices will be closed on Friday, April 3, 2026, for the holiday.

For a last-minute purchase, check out our online quoting tool.

To extend your policy, connect to the Client Portal.

If you are on a trip and require Emergency Medical Assistance, click the link below. This service remains available 24/7.

Contact Emergency Medical Assistance