If you are on a trip and need emergency medical assistance, please call Tour+Med Assistance.
It is only during an emergency situation that you can fully appreciate your travel insurance and the efficiency of the insurer’s customer service. Read a few Testimonials from satisfied customers!
Feel free to call our Claims department if you have any questions: 1-877-344-8398.
Thank you for your prompt handling of my request. It's very nice to see something go through so smoothly!
Select your situation:
I am covered by an individual protection
I wish to submit a claim for medical expenses
Start a claim
I wish to submit a claim for
Trip Cancellation or Interruption Baggage and personal effects Accidental death and dismemberment
Start a claim
I am covered by a group plan
I wish to submit a claim for medical expenses
Start a claim
I wish to submit a claim for
Trip Cancellation or Interruption, Baggage and personal effects
Start a claim
FAQs from travellers just like you
Why must I fill out the form about my Government Health Insurance?
Your travel medical insurance reimburses expenses in excess of any coverage your Government Health Insurance provides. To save you time and procedures, we will ask for the refund, but we need your consent.
How long do I have to send back my completed claim form?
You have 90 days following your return to Canada to send us the completed claim form.
